California Law Takes Aim at Chatbots Posing as Humans

Wow, really fascinating move in the Chatbot era. Similar to Jeff Pulver’s initiative to preempt this type of legislature with chabot commandments, including bot disclosure. We’ll be watching this closely to see how it affects our customer’s bots, as well as larger AI initiatives like Google Duplex. Here we go July ‘19...

Google-incubated AdLingo Uses Chatbot Integration to Create Conversational Ads

So we’ve been talking about bots in ad units for quite some time--we’ve seen one with a 32% engagement rate which is 🍌🍌🍌 compared to the industry average. Cool to see Google prioritize this so heavily. We’re also in general big fans of any advertising initiative that breaks down that 4th wall. 

LogMeIn Joins AI fray with Prompt.ai, a Chatbot that Automates Technical Support

So *this* is what LogMeIn has done with its Nanorep acquisition! What a great, behind-the-firewall use case, something large enterprises in general feel more comfortable launching first before something B2C facing. Has your business tried it yet? Let us know what you think!

R/GA Singapore Rolls out Brand AI

We’ve said it before and we’ll continue to say it: the hard part of bots isn’t the tech, it’s the personality, design, and constant iteration. And the reality is the creative titans in the space, like R/GA, will continue to play a huge role in the roll out of AI and Chatbots to the average consumer. Also check out this talk from the Cosmopolitan of Las Vegas to hear more about this.