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The leading newsletter about customer service automation

5k+ people stay up to date with market insights and trends about AI for customer service, customer experience automation, chatbots and the latest in the NLP space.


Curated by @ompemi and reply.ai's team

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Previous Issues

  • Oct 19

    Reply.ai acquired by Kustomer and chatbot fireside chat (last email!)

  • Dec 14

    Chatbots Weekly: Are chatbots a danger to our democracy? ๐Ÿ™„Customer Service ๐Ÿ“Š

  • Nov 30

    Chatbots Weekly: ๐Ÿ‘” ๐Ÿ‘ Bots, Bookkeeping Bots, NLP all the things!

  • Nov 16

    Chatbots Weekly: Creepy Chinese AI News Anchors, Publishers on Messenger, Smart Speakers & Comedy

  • Nov 9

    Chatbots Weekly: BERT is here, Truth about Voice, & your time is their $$

  • Nov 2

    Chatbots Weekly: Murder ๐Ÿ“š๐Ÿค–, Templates, GoVoteBot, & DeepLearning

  • Oct 26

    Chatbots Weekly: โšฝ๐Ÿค–, DARPA makin' it rain ๐Ÿ’ธ, & Apple brings context to predictive text

  • Oct 17

    Chatbots Weekly: Laying down the โš–๏ธ, Bots in Ads, Tech Support Bots, and Brand AI

  • Oct 11

    Chatbots Weekly: AI Patents, ๐ŸŒ‹ Eruption in Bots, Bots Making Cities Smart, and NLP love

  • Oct 5

    Chatbots Weekly: Alexa, Negotiate with Teamsters! HR Bots, RCS ROI, And Ethics in the Age of Autocomplete

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