A look at how smart bots are playing an integral role in the Smart City evolution. Taking the viewpoint of “the taxpayer as a customer — someone for who pays for certain services” this is a great rundown not only of bot use cases for smart cities, but the results they’ve achieved--like how thanks to a Chatbot “North Charleston repaired or replaced 114 percent more trash cans, fixed 195 percent more street and traffic lights, filled 76 percent more potholes, and repaired 114 percent more street signs.” 💪
Love this article. Reinforces what we’re always saying--that you’re never just building a bot, but launching a Conversational Strategy--and that takes, as this author puts it, vision and fortitude. A must read.
Crowdsource by Google Ok, so this isn’t exactly a bot, but it’s a really cool look at how google is training their image recognition with human interaction (web version here). It's brilliant how they got ~200k people to spend time to improve their algorithms for free!