Gauging the Impact of Automation on Everyday Life
Based on a Pew Research study (not pay walled, thankfully), this article digs into the general sentiment around AI and automation. Lots of good, meaty stats in there, but our favorite is quote from MIT professor, Sandy Pentland, who perfectly articulates basically what we’ve been saying all long“AI systems are often not used because they are built as black boxes and do not provide transparency into what assumptions and decisions the underlying algorithms are making on the user’s behalf. For humans to effectively team with automation, displays are needed that can explain and visualize what decision criteria the system uses.” The biggest challenge--and opportunity--of AI is that it shouldn’t be a developer-only environment. It’s not a tech problem, it’s a human one.