Apple Launches Business Chat
Well, isn't’ this timing convenient. On the heels of Facebook being in some serious hot water, halting all new apps and bots, Apple announces Business Chat. Similar to Messenger, businesses will now be able to communicate with their customers on their preferred messaging channel. Today only a handful of companies are part of the launch, including Home Depot, Marriott, and Wells Fargo. While this may put a dent in Messenger’s marketshare in the US, we find it hard to believe that this will do much on a global scale in the next year. We’re excited because it's one step closer to putting bots on the forefront of the public domain.