Wait-and-See Could Be a Costly AI Strategy
Did AI write this? Just kidding. But really, this article is pretty much the battle cry of every Chatbot startup out there. The reality is there’s never a “right time” to start your Conversational Strategy--you’ve just got to get your hands dirty and get started, because waiting will be the trillion dollar mistake you make. Sure there are certain conditions that make starting out easier (like a big treasure trove of conversational training data sitting in your live chat provider) but if you don’t have that, then even better--you know exactly what your step 1 should be: start collecting it. How many VCs will receive *this* article in the mail, hmm?